Messenger

View All Messages

Introduction

This page allows you to view messages you have received as well as gives you the opportunity to reply or archive the messages as needed. You are also able to view previously archived messages.

 

Navigation

In order to access the page you will select 'View All Messages' from the Messenger toolbar:

After selecting the option, the screen will be displayed:

 

Replying to a received message

From this screen you are able to reply to messages you have received by clicking on the 'reply' button by the applicable message.

 A form is then displayed to you:

 

Message Recipients:

You can select the option to either reply to all managers or to one (specified by selecting them from the field provided). You are able to select multiple managers by holding in the ctrl key and selecting the managers.

 

Original Message:

This shows the original information for the message received.

 

Message content:

This shows who the message is from, the subject of the message and the message content.

You are able to attach documents to the message. Please take note of the formats that are permitted to be uploaded as well as the maximum size of the file.

 

Delivery Methods:

The message can be delivered to the manager’s e-mail address and/or the manager can be notified on the home screen when they log in.

After completing the form, click on 'Submit Form' and a confirmation screen is displayed for your reference.

 

Create a New Message

Introduction

This page allows you to create new messages which can be sent to your managers either via email or by being posted on their screen upon login.

Navigation

In order to access the page you will select Create New Message from the Messenger toolbar:

You can select the option to either send the message to all managers or to one specified by selecting them from the field provided. The message can be delivered to the manager’s e-mail address or displayed when the manager logs in. After completing the form you click on the 'Submit Form' button and a confirmation screen is displayed for your reference:

Message Recipients:

You can select the option to either reply to all managers or to one (specified by selecting them from the field provided). You are able to select multiple managers by holding in the ctrl key and selecting the managers.

 

Original Message:

This shows the original information for the message received.

 

Message content:

This shows who the message is from, the subject of the message and the message content.

You are able to attach documents to the message. Please take note of the formats that are permitted to be uploaded as well as the maximum size of the file.

 

Delivery Methods:

The message can be delivered to the manager’s e-mail address and/or the manager can be notified on the home screen when they log in.

 

Archive Messages

To archive messages that are no longer required, click archive to the right of the message.

All archived message can be viewed again at a later stage.

 

Viewing Archived Messages

When you click View Archived Messages you will be shown the following page:

To go back to your received messages click New Messages.